Practical information

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Getting to F.Et.E.

Université Paris Nanterre — 200 avenue de la République, 92000 Nanterre. The administrative office is in Paul Ricœur Building (L), ground floor, office LR12b. Official campus map. From Nanterre-Université station, enter the campus and locate Ricœur on the map; allow time to walk to the office.

Reception: Monday–Friday 9:30–12:30 and 13:45–16:30. Email: secretariat-fete@phillia.parisnanterre.fr. If you have classes at these times, email for guidance or an appointment. Check university announcements before travelling: usual hours do not apply during exceptional closures.

• From central Paris or La Défense: RER A, Saint-Germain-en-Laye branch, to Nanterre-Université. Check the stops before boarding: not every RER A branch serves this station.
• From Saint-Lazare: Transilien line L, a train stopping at Nanterre-Université.
• From Gare de Lyon: RER A towards Saint-Germain-en-Laye, to Nanterre-Université.
• From Gare du Nord or Roissy–Charles-de-Gaulle: RER B towards Paris, change at Châtelet–Les Halles for RER A towards Saint-Germain-en-Laye.
• From Orly: metro 14 towards Saint-Denis Pleyel, change at Châtelet for RER A towards Saint-Germain-en-Laye.

These are suggested connections to check for your travel date. Use Île-de-France Mobilités or Transilien for timetables, engineering works, tickets and accessible journeys. Official airport transport information; bus and cycling access.

Disability and accessibility: prepare your visit

For access to premises and study adjustments, see Health and social support: disability and accessibility. Contact the F.Et.E. office and SHA before your visit to check the route and access to the venue.

Emergencies, security and health

In immediate danger, call 112. Campus security: +33 (0)1 40 97 74 00. Other emergency numbers, evacuation instructions, the Student Health Service and VSS reporting contacts are listed on Health and social support.

ENT, online courses, Wi-Fi and libraries

For ENT activation, online courses and technical support, see General student administration. Computers, Wi-Fi, equipment loans, library resources and opening hours are described on University library.

Catering: where to eat on campus

The CROUS de Versailles operates student catering. Since 4 May 2026, the social-price meal is €1 for all students, using an active Izly account proving student status. Extras and purchases outside the meal deal are charged separately. €1 meal conditions and Izly payment.

• RU Nanterre: 1 allée de l’Université, weekday lunch 11:30–14:00. CROUS identifies disabled access. Hours, menus and access.
• Le Millenium: ground floor of the RU, cafeteria 8:00–18:30 and evening service 18:30–20:00 on weekdays. Official information.
• Other campus cafeterias and La Terrasse: locations, hours and food options.

Check current opening and holiday arrangements. If financial difficulties prevent you from eating adequately, contact the CROUS social service or SAiVE: aide-vie-etudiante@api.parisnanterre.fr.

Housing: searching and getting help

Housing organisations, search procedures and assistance are presented on Housing. The department can provide guidance; it does not allocate accommodation, and admission does not guarantee a room.

Culture, sport and meeting French speakers

See Sport and culture for activities, registration and outings, and Student associations for association life. Buddy schemes and academic support are presented on Student success and support.

Department organisation: who to contact

For the roles and contacts of management, administrative staff and academic coordinators, see Organisation and contacts. For guidance or improvement suggestions, contact the F.Et.E. office: secretariat-fete@phillia.parisnanterre.fr. For a complaint, use the procedure below.

Any learner, applicant, teacher, partner or University service may report a difficulty or submit a complaint concerning reception, administration, training organisation, teaching, assessment, published information, classrooms, equipment or any other matter requiring review.

Use the dedicated form or email secretariat-fete@phillia.parisnanterre.fr with “Réclamation F.Et.E.” in the subject line. Email is available if you do not have a Google account or cannot access the form. Both channels follow the same recording and response procedure. Describe the facts, dates and programme concerned, and provide your reply contact details. Send only necessary supporting documents. For medical matters, violence or discrimination, contact the specialist services on Health and social support.

Open the F.Et.E. complaint form.

The department acknowledges receipt within a maximum of five working days. Whenever possible, a response is provided within fifteen working days. If further checks, consultation or action by another University service are required, the person concerned is informed of the follow-up and, where possible, the expected processing time.

Complaints are handled confidentially. If the response does not resolve the matter, the person concerned may request a review by the F.Et.E. department management or be referred to the appropriate University service or mediation procedure.