Student success and support

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English — finding the right support

If you are struggling with your studies, organisation or daily life, ask for support early. The services below assess requests according to the programme, your student status and the relevant scheme.

Your first contact at F.Et.E.

For a question about a class, instructions or assessment, contact your teacher and, if needed, the academic coordinator for your level. For applications, course registration, timetables or access to services, email secretariat-fete@phillia.parisnanterre.fr. State your programme, student number if available, the problem and what you have already tried. Do not send medical documents to the departmental office.

Reception: Paul Ricœur Building (L), ground floor, office LR12b, Monday–Friday 9:30–12:30 and 13:45–16:30. If you have classes during these hours, email to request guidance or an appointment. Academic coordinators and contacts.

Tutoring, mentoring and study methods

University tutoring is free for first-year licence students (L1); mentoring is intended for L2 and L3 students. Support may cover study organisation, course content and university work methods. These licence schemes are not automatically available to DU students: ask F.Et.E. which support applies to your enrolment. University contact: gestion-tutorat-mentorat@api.parisnanterre.fr.

For SDL–F.Et.E. tutoring, contact Sülün Aykurt Buchwalter: saykurtb@parisnanterre.fr. Ask about eligible levels, sessions and registration before attending. Tutoring and mentoring information.

Meeting students and practising French

The Parrainage programme connects new students with students familiar with the university. Create a profile with your programme and interests. The Buddy System pairs international and local students. These exchanges help you discover the campus and use French in everyday situations.

F.Et.E. welcome activities, teacher-led outings and cultural events also provide opportunities to meet French speakers. Read departmental announcements and check registration, available places and any contribution before taking part.

Independent study and digital resources

For library resources, study spaces, computers and equipment loans, see University library. For ENT, CoursEnLigne and technical support, see General student administration. Your teacher can recommend resources suited to your level and goals.

Planning further study and employment

The SUIO advises on study choices and further education. The BAIP offers employment support, workshops and events. Consult Accompagnement Parcours Insertion (API) for appointments and eligibility. Referral to the BAIP does not make an internship part of your DU programme.

Getting support with personal difficulties

Personal difficulties can affect your studies. Health and social support presents healthcare, psychological support, disability adjustments, social assistance and contacts for reporting violence or discrimination. For accommodation searches or housing difficulties, see Housing. Contact the F.Et.E. office if you need guidance: secretariat-fete@phillia.parisnanterre.fr.

Developing writing and language skills

The écri+ scheme and the C.A.F.É. writing support centre provide resources to practise spelling, punctuation, verb forms, sentence construction and the organisation of ideas. Writing workshops and tutoring complement independent exercises on CoursEnLigne. Check registration, timetables and certification requirements on the official écri+ / C.A.F.É. page.

The Maison des Langues also offers independent learning resources and language practice activities. Check eligibility for your programme before registering for workshops or the Passeport langues: Maison des Langues and Passeport langues.